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Privacy Policy

AdsKompass Marketing

Effective Date: July 10, 2026
Last Updated: July 10, 2026

1. INTRODUCTION

AdsKompass Marketing ("we", "us", "our", or "AdsKompass") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our AI-powered Meta advertising management service ("Service").

This Policy is designed to comply with:

Business Information:

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

During Onboarding:

During Service Use:

2.2 Information Collected Automatically

From Meta Platforms (via Official APIs):

From Service Usage:

2.3 Information We Do NOT Collect

We do NOT collect or have access to:

3. HOW WE USE YOUR INFORMATION

We use your information solely for the following purposes:

3.1 Service Delivery

3.2 Communication

3.3 Service Improvement

3.4 Legal and Compliance

3.5 We Do NOT Use Your Data For

4. LEGAL BASIS FOR PROCESSING (PDPA COMPLIANCE)

Under Malaysian PDPA, we process your data based on:

a) Consent — You explicitly consent when subscribing to our Service and accepting these Terms.

b) Contractual Necessity — Processing is necessary to deliver the Service you subscribed to.

c) Legal Obligation — Some processing is required by Malaysian laws (tax records, business records, etc.).

d) Legitimate Interests — Improving our Service, preventing fraud, and ensuring security.

You have the right to withdraw consent at any time as described in Section 8.

5. DATA SHARING WITH THIRD PARTIES

We share limited data with third-party service providers as necessary to deliver the Service:

5.1 Meta (Facebook, Inc.)

5.2 Anthropic (Claude AI)

5.3 Telegram

5.4 DigitalOcean (Hosting)

5.5 Payment Processors

5.6 Legal and Regulatory

We may disclose your information when required by:

5.7 We Do NOT Share Data For

6. DATA STORAGE AND SECURITY

6.1 Where Your Data Is Stored

6.2 How We Protect Your Data

Technical Measures:

Organizational Measures:

6.3 Data Breach Notification

In the event of a data breach affecting your personal data:

7. DATA RETENTION POLICY

7.1 During Active Subscription

We retain all your data during your active subscription to provide the Service.

7.2 After Subscription Ends

Deleted within 30 days of cancellation:

Retained as anonymized aggregate data (indefinitely):

This anonymized data cannot be linked back to you or your business and is used solely to improve the Service for other users.

Retained for legal compliance:

7.3 Legal Basis for Retention

7.4 Your Right to Earlier Deletion

You may request immediate deletion of all your personal data by emailing thomas@adskompass.com. We will:

Exceptions: Data required for legal, tax, or regulatory compliance cannot be deleted before legal retention periods expire.

8. YOUR RIGHTS UNDER PDPA

Under Malaysian PDPA, you have the following rights:

8.1 Right to Access

Request a copy of the personal data we hold about you.

How to exercise: Email thomas@adskompass.com with subject "PDPA Access Request"
Response time: Within 21 days
Fee: No fee for reasonable requests

8.2 Right to Correction

Request correction of inaccurate or incomplete data.

How to exercise: Email thomas@adskompass.com with correct information
Response time: Within 21 days

8.3 Right to Withdraw Consent

Withdraw consent to data processing at any time.

How to exercise: Email thomas@adskompass.com
Note: May result in inability to continue providing the Service

8.4 Right to Data Portability

Request your data in a portable format (JSON or CSV).

How to exercise: Email thomas@adskompass.com with subject "Data Portability Request"
Response time: Within 30 days
Format: Machine-readable (JSON preferred)

8.5 Right to Deletion

Request deletion of your personal data (subject to legal retention requirements).

How to exercise: Email thomas@adskompass.com with subject "Deletion Request"
Response time: Within 30 days

8.6 Right to Complain

File a complaint with the Personal Data Protection Commissioner.

Contact:

We encourage you to contact us first at thomas@adskompass.com to resolve any concerns.

9. INTERNATIONAL DATA TRANSFERS

Some data may be transferred outside Malaysia to service providers, including:

We ensure appropriate safeguards for international transfers through:

10. CHILDREN'S PRIVACY

AdsKompass is a business-to-business (B2B) service intended for use only by:

We do NOT knowingly collect data from children under 18. If we discover we have collected data from a minor, we will delete it promptly.

11. COOKIES AND TRACKING

11.1 Our Website

Our website (https://adskompass.com) may use:

You can control cookies through your browser settings.

11.2 The Service Itself

Our Service is delivered via Telegram bot, which does not use cookies in the traditional sense. Meta may set cookies on their advertising platforms independently of us.

12. AI AND AUTOMATED DECISION-MAKING

12.1 Transparency About AI Use

We use artificial intelligence (Claude AI by Anthropic) to:

12.2 Human Review

12.3 AI Limitations Disclosure

13. THIRD-PARTY LINKS

Our Service may contain links to third-party websites (Meta help pages, industry resources, etc.). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing information.

14. CHANGES TO THIS POLICY

14.1 Notification of Changes

Material changes to this Policy will be notified via:

14.2 Effective Date

Changes take effect 30 days after notification unless otherwise stated.

14.3 Continued Use

Continued use of the Service after the effective date constitutes acceptance of the updated Policy. If you disagree with changes, you may terminate your subscription per our Terms of Service.

15. SPECIAL PROVISIONS FOR MALAYSIAN BUSINESSES

15.1 PDPA Compliance

We comply with:

15.2 Data Protection Officer

For a solo proprietorship of our size, the business owner (Thomas Lui De Ying) serves as the primary contact for data protection matters.

15.3 Business-to-Business Nature

While PDPA primarily protects individual personal data, we apply PDPA-level protections to business data as well, recognizing that business information may contain personal data of owners and employees.

16. CONTACT US

For privacy-related questions, requests, or concerns:

Primary Contact:

Postal Address:

Regulatory Contact (if needed):

17. ACKNOWLEDGMENT

By using AdsKompass, you acknowledge that:

This Privacy Policy is designed to be transparent, comprehensive, and compliant with Malaysian PDPA 2010 and 2024 Amendments. It reflects our commitment to protecting your privacy while delivering high-quality AI-powered advertising services.

Document version: 1.0

Last reviewed: July 10, 2026

Next scheduled review: January 10, 2027